The Barn

Physiotherapy Clinic

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Move better. feel better. recover faster

Websites That You Might Find Useful

Find helpful resources and trusted professional links related to physiotherapy, acupuncture, healthcare registration and patient advice. This page brings together useful websites to support you with reliable information and guidance alongside your treatment at The Barn.

Book an Appointment
See Our reviews

Move better. feel better. recover faster

Websites That You Might Find Useful

Find helpful resources and trusted professional links related to physiotherapy, acupuncture, healthcare registration and patient advice. This page brings together useful websites to support you with reliable information and guidance alongside your treatment at The Barn.

Book an Appointment
See Our reviews

Mental Health

News and Advice

1 in 4 people experience mental health issues each year (MHFA England). Mental health problems are common but help is available. Explore more about Mental Health, find out how to look after your mental health and help prevent mental ill health from developing in the first place: https://bit.ly/3RcXCnm

Work Station Posture

As most will be returning back to work after the summer period ensure you take the time to assess your workstation whether this is at home or in the office. Posture affects various musculoskeletal injuries, and issues such as sprains, back pain, carpal tunnel syndrome, neck pain, and eye strains.

We have members that can assist with workstation guidance and assessment, find one near you here: https://bit.ly/2yMzmmr

Patient reviews

What Our Patients Say

Frequently asked questions

Your Questions, Answered

How long do appointments last?

Most appointments last for 45 minutes.

Yes. Appointments can be booked by calling the clinic. We can usually see you within 48 hours.
See the page “Prices” for more details. There is no additional fee for your first session/assessment.

Ready to start your recovery?

Book an appointment today and take the first step towards feeling better, moving better and living better.

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Data Protection Privacy Policy

This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

We are The Barn Physiotherapy Clinic (“the Clinic”) and are committed to protecting your privacy. We are registered and compliant with the Information Commissioner’s Office (“ICO”). For the purpose of the DPA and GDPR we are the Data Controller and any enquiry regarding the collection or processing of your data should be addressed either in writing to the Data Protection Officer, Sarah Letheren at our address Eastleigh Road, Havant, Hampshire, PO9 2NY or by email to physio@barnphysio.co.uk.

Personal Data
Personal Data (“information”) is the personal information you provide at the time of your initial enquiry and/or registration with the Clinic, comprising: name, full postal address, date of birth, telephone numbers, email address, GP details, consultant details, past medical history, current medications, details of the fees we have charged you and the amounts you have paid.
When completing the registration form, you will be asked to give consent for us to collect and store your information and seek your preference on how we contact you. At each treatment session we are legally required to keep details of your treatment, and to ensure that the information we hold is accurate and up to date. No automated decision making is ever made about your information.

Why we keep your information?
We need to keep information so that we can contact you regarding your appointments. We have a duty to maintain full and accurate records of the care we provide to you and have given in the past. This ensures that we can be consistent in offering you the appropriate treatments and level of care. This data is only used to enable us to provide our services to you, and to meet our contractual and legal commitments to you.

Where we keep your information
This information is kept securely in your personal patient notes (clinical records). All clinical records are stored securely on the premises and electronic data is password protected. Only authorised employees (who have agreed to keep information secure and confidential) have access to this information.

Code of conduct
Our team of Physiotherapists are registered and insured with the Health and Care Professions Council (HCPC), The Chartered Society of Physiotherapy (CSP) and The Acupuncture Association of Chartered Physiotherapists (AACP). We abide by all professional standards of care, code of conduct and data protection.

How we use your information.
We may be required to share certain information, but this will only be with your GP or other medical practitioners, imaging centres and medical insurance companies and only with your expressed permission, and will be limited to the minimum necessary.
At times it may be necessary for us to contact or pass information to a third party such as solicitors and intermediaries, including cases where medical reports are required as part of your treatment.
Under no circumstances will we pass on any of your clinical records unless you have given your written consent.
In the case where the company is sold, all data will go as part of the sale but you retain your “right to erasure” at all times.
Where shared information is of a personal nature, we will send this using a password protected file attached to an email.

How long do we keep your information?
We will keep your personal information only as long as required to fulfil our stated reasons for which it was collected, or for as long as it is legally necessary for us to have sufficient information to respond to issues that may arise in the future.

Your rights
The DPA and GDPR also give you certain rights regarding the information we keep. You have the right to request access to your information, rectify any errors or change any consents previously given, and to request that we erase your details from our system or restrict what we are able to do with it.
You also have the right to complain, or to request that we transfer or make a hard copy of your information available to another medical practitioner should you choose to seek another opinion.
Please contact the Data Controller, in writing, if you wish to exercise any of your rights. If you would like to have your details removed from our system, partially or entirely, we would be happy to comply, provided there is no adverse reason such as a complaint or legal reason for us to do so.

Our Website
This privacy policy also applies to, and can be found on, The Barn Physiotherapy Clinic’s website at www.barnphysio.co.uk (the “Website”). By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office (ICO) for this purpose.
We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are making an enquiry about our services.

Cookie/Tracking Technology
Our Website uses analytical and statistical tools known as cookies that track the number of visitors to the Website, and help us to understand how visitors use the Website. Personal information is NOT collected by these cookies, or other tracking technology.

Website Security
The transmission of information via the Internet or email is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk. Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Feedback
In order that we can continue to meet our contractual commitments to our clients, it may be necessary for us to request feedback on our performance. This feedback may then be recorded in the form of a testimonial on our website. When you register with the Clinic you will be asked to confirm that you are happy for us to contact you for such feedback but we will not use your testimonial unless given separate written consent at the time.

Third party links
You might find links to third party websites on our website. These websites should have their own privacy policies, which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Changes to this policy
We will review our data protection management annually to ensure that it is still fit for purpose and reflects the requirements of the GDPR. At your next appointment following such updates, we will let you know of the changes to ensure that you remain informed of how we are protecting your personal data.

Registered Osteopath

Sacha Pack

I am sorry to say Sacha no longer works from The Barn.

She has relocted to Hampshire Health in Emsworth.

If you would like to make an appointment with her please phone her mobile 07748 017096

or visit her website to make an appointment https://www.sposteopathy.co.uk

We will all miss having her here but we know you will continue to get the excellent service you are used to receiving from her new location.

What to expect at your first treatment

It’s best to wear casual, comfortable clothes or sportswear.

A vest top is a good idea if you have a neck or shoulder problem.

If you have any hospital or G.P. letters about your problem it would be helpful to bring this along as well as a list of your current medication.

Our first priority will be to take a thorough history of your problem to help us establish the nature of the condition and the best way to help. You will be asked questions about your current problem, general health and medical history. We will ask you how your symptoms started, where they occur and what aggravates and eases them.

After taking a detailed history, with your consent, we will then make an examination of your problem area, initially observing your posture and movements before palpating the muscles, bones and other connective tissues in the area. We will be looking (and feeling) for uneven movement, stiffness in a particular area or joint and the way that your muscles work to support you and produce movement. We will also look for any other problems which may be relevant.

Once we have concluded our examination we should be able to explain, in a way that makes sense to you, the nature of your problem and what we can do to help. Often we use models of joints so that you have a clear idea of what is going on. You will have the chance to ask as many questions as you like. In most cases, the first session will also involve treatment of your problem.

Often treatment is a partnership – there are things that we can do for you and things that you can do to help yourself. We may have identified a stiff joint which might need mobilising to improve its movement or you may have weakness in muscles for which we will give you a guided series of exercises to improve.

For most people a short course of treatment is enough to completely resolve your problem but for conditions of a chronic nature (for instance arthritis), we will reach an agreed level of improvement where you can manage your problem yourself with appropriate exercises or modification of lifestyle.